For the most up-to-date information or for support in installing the LEAP digital badge, please visit http://yoshki.freshdesk.com Or email support – firstname.lastname@example.org
Frequently Asked Questions
Q – The link is not working/the badge does not display on my website
The digital badge will only work on websites which are already registered with LEAP.
Also please make sure that you’re not adding the HTML to development or testing sites; the LEAP Digital Badge will only work on the specific website address provided to LEAP.
If you receive a failed verification, contact LEAP directly by email at email@example.com to get your website address added.
If you are still having issues please email: firstname.lastname@example.org
Q – How can I display the badge on more than one website I operate?
If you operate more than one website, you must provide LEAP with details of all the domain names via email.
Contact LEAP directly by email at email@example.com to get your website address added.
Q – How can I use the badge on other channels – for example, emails?
The badge can only be used on your website, where the verification technology will make sure it will only work for authorised members. You are not allowed to reproduce it elsewhere.
Q – My website is responsive; will LEAP Digital Smart logos work ok?
Yes, the LEAP Digital Badge is fully responsive and optimised for mobile websites.
Q – How are you tracking usage and what data are you recording?
Yoshki uses Google Analytics to power their reporting functionality.
Through this reporting functionality, Yoshki and LEAP have access to the following data:
- which websites have implemented LEAP Digital Badge code. This is to help prevent inappropriate use of the LEAP Digital Badge and to see which websites have adopted the service
- how many times the LEAP Digital Badge has been clicked – this is to help manage system performance and to gain insight into usage.
Yoshki does not access, record or store any additional data such as IP addresses, page navigation behaviour, etc.
Of the information we do access – set out above – it is only ever shared between LEAP and Yoshki, to facilitate the Digital Badge service.
For the most up-to-date information or for support in installing the LEAP digital badge, please visit https://yoshki.freshdesk.com Or email support – firstname.lastname@example.org